The Deep Clean Initiative
Maintaining a pristine resort is crucial for guest satisfaction and a thriving business.
Importance of a Clean and Shining Resort
Guest Satisfaction
A clean resort environment enhances the guest experience, making them feel valued and comfortable.
Health and Safety
Regular deep cleaning ensures a hygienic environment, minimizing the risk of illness and promoting overall well-being.
Brand Reputation
A sparkling clean resort strengthens the brand image and attracts repeat customers through positive word-of-mouth.
Coordination by the HR Team
Develop Cleaning Schedule
The HR Team will develop a comprehensive cleaning schedule for the entire resort, covering all areas and ensuring a thorough cleaning process.
Communicate Schedule to Departments
The HR Team will communicate the cleaning schedule to all relevant departments, ensuring everyone is aware of their responsibilities and how to contribute to a clean and healthy environment.
Provide Cleaning Supplies and Equipment
The HR Team will provide necessary cleaning supplies and equipment to each department, ensuring they have the resources to effectively carry out their assigned cleaning tasks and maintain the high standards of cleanliness we expect.
Monitor Cleaning Progress
The HR Team will monitor the cleaning progress, ensuring adherence to the schedule and addressing any challenges or concerns that arise. They will also provide support and guidance to departments as needed, ensuring a smooth and efficient cleaning process.
Responsibilities by Department
1
Housekeeping
Focus on guest rooms, common areas, and hallways.
2
Front Office
Ensuring cleanliness of reception areas, guest check-in/out areas, and business center.
3
F&B
Thorough cleaning of dining areas, kitchen, and equipment.
4
Pool and Spa
Maintaining cleanliness and hygiene of pool areas, spas, and treatment rooms.
5
Maintenance
Deep cleaning of equipment, machinery, and outdoor areas.
6
Farm and Garden Team
Maintaining cleanliness and hygiene of gardens, walkways, and farm areas.